Habitat: Nigeria / Calabar
The withdrawal period is fourteen days from the day
In the case of a sales contract: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.
In the case of a contract for the regular delivery of goods over a defined period of time: on which you or a third party named by you who is not the carrier has taken possession of the first goods.
If several alternatives come together, the last point in time is decisive.
In order to exercise your right of cancellation, you must send us International-Insect (Sebastian, Zimmer) firstname.lastname@example.org by means of a clear declaration (e.g. a letter sent by post, fax or email) about your decision to enter into this contract revoke, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawalIf you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.In the case of co-imports, the buyer bears the risk as we have no influence on the quality of the animals!We regard an import order as a contract and cannot be canceled.Of course we will always try everything that all parties are satisfied.But this is unlimited in time.In the case of a personal handover, the right of withdrawal is not applicable, as the buyer has the opportunity to carry out an assessment!Please download the form and send it to us by email or post.
The dispatch takes place after receipt of payment.
The dispatch always takes place from Monday to Wednesday. We ask in this regard for
Understanding, as the animals would otherwise remain in the mail order houses for unnecessarily long. The same applies to public holidays.
The normal delivery time in Germany is 2 - 3 days. According to our experience, the parcels reach the recipient after 2 days.
If your goods do not arrive intact, they will of course be replaced, provided they are still in stock.
If it is still cool despite the summer months, an activated heat pack will be included.
The shipping costs are calculated across Germany as a flat rate.
Shipping costs for shipping invertebrates
DHL Paket Germany 10 € including styrofoam and from autumn to spring with heat pack. For the benefit of the animals
Expess Germany € 20 including styrofoam and from autumn to spring with heat pack. For the benefit of the animals
Animal haulage Germany 30 € Including styrofoam and from autumn to spring with heat pack. For the benefit of the animals
Important:DHL: We assume no liability for packages to a packing station!As for packages that have not been accepted !!!Please be at home when you expect a package from us!Shipping abroad always takes place on Mondays.Only when both invoices have been paid will they be sentLiving arrival guarantee Germany wide:
If, despite the careful and animal-friendly shipping, a death should unexpectedly occur during transport, please let me know as soon as possible (within 2 hours of arrival).
Please send me pictures of the dead animals within the first 2 hours after arrival, otherwise the live arrival guarantee will not be granted. A live arrival guarantee only applies if the package can be delivered on the first delivery. Should the package not be delivered on the first delivery Unfortunately, the live-arrival guarantee expires, which is exactly how the guarantee expires if the items are stored at the desired location, packing station or branch.
Refunds will be made as a voucher
In the winter months we don’t give up any garnets alive!